Posted on December 18, 2025
TikTok Shop Marketplace Manager – 12‑Month Maternity Cover (London)
Reference: YZ
Up to £50,000
Generous package - Refer to JD for more information
Contract
We are seeking an experienced and proactive TikTok Shop Marketplace Manager to lead growth, trading performance, and creator-driven commerce while covering a 12‑month maternity leave. This role is perfect for someone who thrives in a fast-paced social commerce environment, understands the full ecosystem of TikTok Shop, and knows how to drive revenue through live shopping, creator partnerships, and marketplace optimisation.
Key Responsibilities
- TikTok Shop Ownership
- Fully manage and grow performance on TikTok Shop (with light touch support for eBay if needed).
- Develop and execute a TikTok-first trading strategy focused on revenue growth, conversion, and customer acquisition.
- Build a forward plan of TikTok trading moments, campaigns, and seasonal pushes.
- Live Shopping & Content Commerce
- Plan and deliver TikTok Shop Lives, including:
- Presenter & creator scheduling; Producer coordination; Product selection and run-of-show planning; Post-live analysis and optimisation
- Work closely with marketing to source, brief, and manage creators and affiliates to drive scalable content commerce.
- Monitor trading & performance.
- Own forecasting, budgeting, and trading reports for TikTok Shop.
- Deliver daily and weekly trading actions, promotions, bundles, and performance strategies.
- Optimise product availability, stock flow, and demand with buying and merchandising teams.
- Content, Operations & Stakeholder Management
- Oversee product content, ensuring TikTok Shop listings are high‑performing, on-brand, and algorithm‑friendly.
- Manage relationships with external agencies and TikTok partners.
- Work closely with customer service and logistics to ensure smooth operations and marketplace KPIs (delivery, service levels, order accuracy).
- Build strong relationships with TikTok account managers and key platform contacts.
About You
- Proven success driving sales on TikTok Shop or in a social commerce marketplace environment.
- Commercially minded with strong analytical and financial skills.
- Hands-on, agile, and confident executing at speed.
- Excellent communicator with strong interpersonal skills.
- Highly organised with strong attention to detail.
- Comfortable working cross-functionally across teams and time zones.
- A collaborative, proactive team player who isn’t afraid to get stuck in.
What’s on Offer
- Competitive salary
- 25 days holiday + bank holidays
- Fun and collaborative working environment with social events
- Staff discounts across multiple retail brands
- Enhanced pension scheme after 12 months
