Head of E-Commerce.
Reference: JCHoE1
London
Full-time
On behalf of an established London based fashion brand, we are seeking an experienced Head of E-Commerce to join their fast growing team.
The Head of E-commerce will play a crucial role in developing and executing e-commerce strategies, managing the website, leading digital marketing efforts, and enhancing customer experiences. The ideal candidate will have a robust background in e-commerce, a passion for fashion, and a proven track record of driving sales.
Key Responsibilities:
- E-commerce Strategy:
- Develop and implement strategies to boost online revenue and market share.
- Website Management:
- Oversee the day-to-day operations of the ecommerce website, ensuring optimal functionality and security.
- Digital Marketing:
- Lead and manage SEO, SEM, email marketing, and social media campaigns.
- Utilise data-driven insights to optimise marketing efforts.
- Customer Experience:
- Enhance the online shopping experience with UX/UI best practices and personalised customer service.
- Implement strategies to increase customer retention and loyalty.
- Analytics and Reporting:
- Track and analyse key performance metrics, providing regular reports and actionable recommendations.
Qualifications:
- Proven experience in e-commerce management, preferably within the fashion industry.
- Strong knowledge of digital marketing, SEO, and web analytics.
- Excellent leadership and team management skills.
- Analytical mindset with a data-driven approach to decision-making.
- Passion for fashion and a deep understanding of industry trends.