Head of E-commerce/ Retail/ London

Now Hiring: Head of E-commerce

Are you a digital leader ready to drive transformation at the intersection of fashion, tech, and customer experience? A  fashion brand is looking for an ambitious Head of E-commerce to shape the future of its digital presence and lead the charge in online growth.

This is more than a typical e-commerce role—it’s a strategic opportunity to take full ownership of online performance, craft a seamless customer journey, and lead a collaborative marketing and trading team. If you thrive in high-impact roles and love turning data into action, we want to hear from you.

What You’ll Be Doing

As Head of E-commerce, you will:

• Lead the end-to-end management of the website —overseeing trading, UX, site optimisation, and customer experience.

• Own the online P&L and forecast the trading calendar with precision and purpose.

• Collaborate cross-functionally with buying, merchandising, marketing, and customer service teams to deliver an exceptional online journey.

• Optimise the digital shelf—from product launch to post-purchase—while always thinking two steps ahead.

• Inspire and lead a high-performing marketing and e-commerce team to reach ambitious targets.

What We’re Looking For

The ideal Head of E-commerce will bring:

• 5+ years in a senior digital or e-commerce role, preferably in fashion or consumer retail.

• Proven experience managing an online P&L and delivering measurable growth.

• A strong grasp of UX, conversion rate optimisation (CRO), and digital merchandising.

• A creative, data-driven approach to solving challenges and seizing opportunities.

• Leadership skills to guide, mentor, and motivate a passionate team.

Why This Role Stands Out

As Head of E-commerce, you’ll play a defining role in shaping digital strategy at a brand where heritage meets innovation. You’ll be part of a close-knit, entrepreneurial leadership team that values bold thinking and real impact. Expect autonomy, collaboration, and a chance to make your mark.