E-Commerce & Trading Manager / home/Sussex

Overview:

We are seeking an experienced and passionate E-Commerce & Trading Manager to join our team. As the E-Commerce & Trading Manager, you will be responsible for driving effective merchandise planning, reacting to trade, and inspiring a team to provide an outstanding experience for our customers. This role will be based in our Brighton HQ and will involve working cross-functionally across the merchandising, e-commerce, and wider marketing team.

Responsibilities:

• Expert in product presentation across marketing and sales channels to meet KPIs.
• Attend merchandising product sign off and promo planning meetings.
• Create category-specific merchandising strategies to drive product discoverability and presentation.
• Manage and merchandise products across the site and various business platforms daily.
• Review data analytics to optimize online aspects of the brand and determine merchandising strategy.
• Streamline weekly reports on best/worst sellers and strategies/reactions.
• Appraise competitor websites to ensure alignment with industry trends.
• Plan and execute cross-selling and up-selling strategies for website items.
• Develop and recommend changes to online category strategy based on insights and KPI analysis.
• Work cross-functionally to align and plan product buy-in and marketing initiatives.
• Direct product & category descriptions and monitor site issues.
• Contribute to marketing initiatives and lessons learnt analysis.
• Analyze and publish insights into click/conversion rate on banner/promos/models.
• Create actionable plans to support SEO/PPC and merchandising range plan building.
• Identify and inform relevant stakeholders on website functionality improvements.
• Optimize the use of e-com imagery and video on PDPs.
• Set and track platform KPIs and prioritize business goals.

Qualifications:

• 2 to 5+ years of experience in e-commerce merchandising roles.
• Extensive experience with web analytics tools and Shopify.
• Data-driven with a focus on conversion rate and customer flow tracking.
• Experience with major online platforms and their ecosystems.
• Strong written and verbal communication skills.
• Analytical and process-oriented with the ability to make data-driven decisions.
• SEO experience preferred.

Day-to-day:

• Full-time position of 37.5 hours, Monday to Friday, based in Brighton, UK (3 days are compulsory)
• Potential for hybrid-remote work.

Benefits:

• Inclusive and supportive work environment.
• Opportunity to work with a passionate team.
• Competitive salary and benefits package.

If you are a knowledgeable, agile learner, customer-focused, solid decision-maker, inspiring, process-oriented, and analytical individual with experience in e-commerce merchandising, we encourage you to apply for the E-Commerce & Trading Manager.

This is an equal opportunity employer and welcomes all qualified applicants.