Boutique Manager – Hospitality.

We have partnered up with an award-winning luxury gifting brand Biscuiteers on a search for their next Boutique Manager.

The Boutique Manager will oversee the successful running of the store, making sure the targets are met and provide a great shopping experience to all our visitors.

The Boutique Manager will:

• Oversee the café service and events including serving and preparation of afternoon teas, hen parties, children’s parties and birthday parties.
• Lead by example as a role model for customer service excellence in this hospitality and retail role.
• Responsible for communication with our customers regarding any orders and quotes and also manage the booking systems.
• Drive product sales to meet and exceed targets, manage stock and orders.
• Manage the team, Boutique trading and events, development and training, performance and absence management.
• Take responsibility for security procedures, Health and Safety, Food hygiene and Food safety.
• Working closely with HQ colleagues when needed, e.g. for marketing and events.

Previous hospitality management background is necessary.