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Posted on May 14, 2025

Assistant Store Manager / Luxury Footwear /London

Reference: RE77984

We are currently seeking a dynamic and experienced Assistant Store Manager to join a prestigious global luxury footwear brand at their beautiful Chelsea store. This is an exciting opportunity for a passionate leader with a strong background in luxury retail, people management, and a client-focused, sales-driven environment.

Key Responsibilities:

  • Support the Store Manager in overseeing daily store operations and ensuring operational excellence.

  • Assist in leading, motivating, and developing a high-performing store team.

  • Help manage recruitment, onboarding, and training of new team members.

  • Drive sales performance while maintaining an exceptional level of customer service.

  • Contribute to setting and achieving store KPIs and commercial targets.

  • Support with operational duties such as stock management, staff rotas, disciplinaries, and performance reviews.

  • Play an active role in clientelling initiatives and fostering customer loyalty.

Experience & Skills Required:

  • Previous management experience within luxury retail, ideally with experience opening new stores.

  • Proven ability in recruiting, training, and developing teams.

  • Strong leadership skills with a hands-on, positive, and motivating approach.

  • Sales-focused mindset with a genuine passion for delivering a world-class client experience.

  • Comfortable handling operational processes including people management procedures.

  • Experience within a luxury footwear or fashion environment is a strong advantage.

Benefits:

  • Generous staff discount

  • Uniform allowance

  • Monthly commission and bonus opportunities

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